Privacy Policy

Studio 't Hoveke treats your personal data with respect for your privacy. We follow the General Data Protection Regulation (also known as the General Data Protection Regulation or GDPR). Because we find the protection of your privacy and the protection of your personal data very important, we would like to explain to you in this privacy statement how we handle your data. What is personal data? Personal data is all data with which we can recognize you, directly or indirectly. We know directly (directly) that it is you by your name or national register number, but we can also recognize you (indirectly) by a combination of your address, age and gender. This is also personal data. Personal data is therefore all data that we can link to you in one way or another, such as your e-mail address, your telephone number or even your IP address (the internet address of your computer). What is the General Data Protection Regulation? The 'GDPR' is, in short, the new European privacy law. Previously, the 'Law of 8 December 1992 on the protection of privacy with regard to the processing of personal data', much better known as the 'Privacy Act', protected your personal data. Since 25 May 2018, this old privacy law has been replaced by a new European privacy law. In the media, the English name GDPR, or General Data Protection Regulation, is often used in full. In Dutch it is AVG, or General Data Protection Regulation. This legislation therefore still concerns the 'processing' of personal data. Incidentally, the term 'processing' is a very broad concept according to this legislation. Everything we do with your personal data is 'processing': storing, consulting, forwarding, organising, distributing, updating, and so on. Who has access to your personal data? Studio 't Hoveke is the 'controller'. This means that we determine which data we collect and for what purpose. Legally speaking, we therefore determine the 'purpose of the processing'. But this does not mean that every employee of Studio 't Hoveke has access to everything. Your personal data will only be passed on to employees who need it for their work. Smoobu is our main processor. Other companies and organisations can also process data on our behalf. We make strict agreements with all these processors to ensure that they apply the same high privacy standards. We will never simply pass on or disclose your personal data to others. We will only do this if you give us permission in advance or if there is a law that obliges us to do so. We then have a clear legal basis. Legal basis for processing personal data 'lawfully'. Studio 't Hoveke therefore never uses your personal data without a valid reason. We only do this for purposes for which we have a clear legal basis, also known as 'lawfulness'. Our 4 most important legal bases are: You give us permission to use your personal data for a specific purpose. We first inform you properly about what that permission entails, how you can easily withdraw your permission, with whom we share your data and how long we store your data. This way you can give your permission with full knowledge of the facts. An example: You give us permission to use your personal data when you register for a newsletter. We process your personal data because you have entered into an agreement with Studio 'Hoveke. An example: You reserve a residential unit. Then you enter into an agreement for this in advance. Your personal data is then used to draw up an invoice. We process your personal data to comply with a legal obligation or order arising from European legislation, federal laws or Flemish decrees and their implementing decrees. And in addition, the GDPR itself is sometimes the legal basis, for example for statistical or scientific research and for archiving in the general interest. An example: We pass on our invoices to the accountant, we submit them to the tax authorities upon request, ... We archive your personal data in accordance with the archiving legislation. What rights do you have? The General Data Protection Regulation also gives you a number of rights when processing personal data. Right of access and data portability You have the right to access your personal data and the purposes for which we process them. For this we need proof of your identity to ensure that we show your personal data to the right person. If you request to view your data, it can be sent to you digitally. We will provide it to you in a common format (such as PDF or Word). Right to correction Have you noticed that studio ' Hoveke has incorrect or incomplete personal data about you? You always have the right to have it corrected. Right to be forgotten In a number of cases you have the right to have your data erased. You can do this, for example: if we no longer need your personal data for the purposes for which we initially processed it if we need your consent to process it and you decide to withdraw your consent if you object to the processing and there are no other legitimate grounds to continue the processing if, despite all our efforts, we would still process your personal data unlawfully if we are legally obliged to delete your data Please note. We are often obliged to retain your data for a certain period and can therefore not, or only partially, comply with your request to be forgotten. The right to restriction of processing, the right to object and the right not to be subject to automated decision-making. You have the right to restrict processing: if you contest the accuracy of your personal data, for a period that enables us to verify the accuracy of your data if, despite all our efforts, we are still processing your personal data unlawfully, but you would rather us not delete your personal data if we no longer need your personal data, but you still need it for legal proceedings if you object to the processing and there are no other legitimate grounds to continue the processing How can you exercise these rights? You can exercise your rights in the following way: You can submit a request via info@studiothoveke.be. We will provide you with an answer as soon as possible: at the latest 30 days after we have received your request and proof of your identity. Exercising your rights will normally not cost you anything.